Driving Relationships with the Trucking Industry 

Great Truckers

Driver

Excellence in Freight Transportation: Our 2018 Contract Carriers of the Year

Last week, we at C.H. Robinson had the great pleasure of hosting our 2018 Contract Carrier of the Year Award ceremony in Minneapolis, Minnesota.

2018 Carrier of the Year Award Winners after the awards ceremony at C.H. Robinson

The Carrier of the Year Awards honor some of the most innovative and productive North American truckload carriers in our network. The event recognizes contract carriers who have provided outstanding service; this year’s winners are also leaders in technology use and collaboration with the C.H. Robinson team. It was a true privilege to welcome the awardees to our corporate headquarters, show them around our campus, and host a fun evening celebrating their many accomplishments.

C.H. Robinson’s 2018 Contract Carriers of the Year

We awarded twelve contract carriers—out of our network of over 76,000—in ten different categories. This year’s winners include:

  • Truck owner-operator: Jose Sanchez—Maywood, CA
  • Truck owner-operator: StanTranz—Walkertown, NC
  • 2–10 trucks: Avalon National, LLC—Cassadaga, NY
  • 2–10 trucks: Jeffrey D. Leyk—Burtrum, MN
  • 11–50 trucks: Jack Rust—Rogersville, MO
  • 51–100 trucks: Pope Trucking, Inc.—Pearson, GA
  • 101–299 trucks: A.N. Webber, Inc.—Chebanse, IL
  • 300–999 trucks: Nussbaum Transportation—Hudson, IL
  • 1,000+ trucks: Covenant Transport, Inc.—Chattanooga, TN
  • Flatbed: Cheetah Transportation Systems—Houston, TX
  • Temperature Controlled: Orbitz Trans, Inc.—Riverside, CA
  • Rookie of the Year: DJP Trucking, LLC—Trevor, WI

Celebrating our freight transportation relationships

C.H. Robinson teams and carriers shared many personal stories of working together to go the extra mile during the three-day event. The occasion also offered a chance to step back from the busy day-to-day world of freight transportation and reflect on the essential carrier/provider relationships that make C.H. Robinson’s services so powerful.

“The close relationships we have with our contract carriers are fundamental to the reliable quality that make up our diverse truckload shipping capacity network; these awardees represent many of the most exceptional out there,” said Mac Pinkerton, president of North America surface transportation, who emceed the presentation ceremony.

“We’re delighted to be able to celebrate these carriers that make freight shipping more efficient and more productive for all, and I’m excited to see how we continue to grow together,” he added.

Highlighting first-class freight management all year long

Though our annual ceremony is a special occasion, we’re proud to acknowledge our extraordinary contract carriers every day through our Carrier Advantage™ Program. We created this program to provide carriers with benefits that keep their business moving. The benefits of the Carrier Advantage Program include:

  • A dedicated account manager
  • Contractual freight opportunities
  • Early access to freight
  • Reduced QuickPay program fees
  • Web-offer capabilities

All our Contract Carriers of the Year have obtained Key status, the highest recognition tier within the program. Our Carrier Advantage Program is just one way we at C.H. Robinson keep our relationships central to connect trucks and freight in situations when no one else can.

Please join me in congratulating our 2018 Contract Carriers of the Year!

We’re already looking forward to the stories we’ll hear and the connections we’ll create at next year’s ceremony.

How to Use Mobile Apps to Improve Driver Experiences and Grow Your Business

Because 2018 was a strong year for carriers in the United States, it fueled an ongoing need for more drivers. In fact, The Cass Truckload Linehaul Index identified 2018 as having the “strongest truckload pricing achieved since deregulation.” This strong demand for truckload capacity, coupled with not enough carriers to meet that demand, led many carriers to seek new solutions and technology—like mobile apps—to help grow their business.

Carrier using Navisphere technology to grow his business

It’s difficult to know what’s on the horizon. Forecasts for 2019 are still hazy. Analysts aren’t sure if the difference between supply and demand will persist throughout the year, which can make planning for your business a challenge. I expect the most successful carriers in 2019 and the years beyond will begin to focus on creating quality driver experiences. Here’s why.

A new focus on driver quality of life

Until recently, focusing on a driver’s quality of life wasn’t often a high priority for carriers or shippers. Now it’s a sign of a quality company poised to succeed.

Historically in this industry, trucks and profit margins have led transportation and supply chain planning. Issues specifically affecting drivers, such as electronic logging devices, shifted some attention toward driver retention, but now, driver frustrations like detention and dwell times—and the lack of respect for truck drivers—are taking center stage.

Instead of putting up with these frustrating issues, smart carriers are collaborating closely with shippers and third party logistics providers (3PLs) to quickly resolve these challenges. I expect this to really change the way carriers and the rest of the industry will operate in the coming years.

Many shippers and 3PLs are already getting on board with this shift. For example, here at C.H. Robinson, we have ongoing efforts to help carriers and drivers reduce routing waste, get respect from shippers, and plan more effectively at a strategic level.

We’re powering these initiatives through data—we collect and analyze information on 120,000 shippers to match premier carriers with collaborative shippers. Together, this combination of data and experience improves carrier efficiency and profitability.

Mobile apps are changing the business

Another change to the marketplace that improves driver experiences has been the rise of mobile freight apps. These apps make it simple for carriers to find and book loads, which makes it easier for drivers to know where they will be—and more importantly, when they’ll be home.

However, because moving freight is so complex, standalone digital freight brokers’ capabilities are still relatively limited in today’s trucking market. Developing freight matching applications that drive profits while keeping costs low requires data, scale, and a deep understanding of the intricacies of freight transport—something only well-established organizations can accomplish.

That’s why we’ve invested in our carrier and driver mobile apps for years and will continue to do so in 2019.

Navisphere® Carrier provides everything owner operators and small carriers need to manage their business while on the road. With this app, carriers can easily find the freight they want, when they want it. And we designed Navisphere® Driver specifically for the needs of fleet drivers, providing automatic status updates throughout the life of a load. Both apps let users upload documents from the road and issue invoices automatically, facilitating perhaps the most important feature of the apps: faster payment processing.

I’ve heard consistently from both carriers and drivers that these kinds of apps are helping them easily and flexibly find, book, and report loads. In 2019, I expect increased emphasis on these types of apps as an easy way to accelerate business growth because they help automate carriers’ and drivers’ most time-consuming tasks.

Technology’s role will only increase

No one can say for sure what 2019 might hold, but as the industry continues to change, I’ll continue to be thinking about the tools carriers and drivers need to streamline and grow their businesses.

As quality driver experiences becoming more and more central, I’m excited to see how technology will continue to improve the industry. Reach out to your C.H. Robinson carrier representative to start that conversation today.

Learn more about our carrier technologies or download Navisphere Carrier from the app store today.

4 Areas of Life to Improve Truck Driver Wellness

No one said being a truck driver was an easy gig. But they might not have told you about all the health challenges you’d face either. Did you know that the FMCSA estimates the average life span of a truck driver at only 61 years old? That’s drastically lower than the national average. And honestly, it’s unacceptable. The lifestyle of a truck driver certainly can make healthy choices more difficult, but they’re far from impossible. Healthy truck driver focused on wellness

The idea of holistic wellness as a truck driver isn’t just about eating like a rabbit and running on a treadmill until you’re beyond bored. Instead, it encompasses four areas of your life that all influence your general well-being. Each is important in its own way.

4 areas of life that truck drivers can improve

1. The food you eat

If you’ve been driving for any length of time, you already know that having easy access to good, nutritious food on the road is a challenge. Truck stops and fast food places are filled with the worst kind of foods—empty carbs and sugar.

I recommend eating food as they exist in nature as much as possible. For truck drivers, this means choosing lots of meat, vegetables, and water. I even suggest truck drivers stay away from fruit because there’s too much sugar. Of course, healthier options are not only harder to find on the road, but also typically require refrigeration—something you likely don’t have a lot of room for.

One way around these issues is to partake in a little meal planning and prepping. When I’m at home, I personally like to can my own meat and ferment my own vegetables. It’s fast, easy, and I know that I’m getting high quality ingredients.

2. Your sleep schedule (or lack thereof)

Sleep is so important. The less consistent your sleep schedule, the harder it is on your body. In an ideal world, you’d go to bed and wake at the same time every day. And it would be good quality sleep, too. Well you and I both know that’s not the case for truck drivers.

Even if your driving schedule means switching from days to nights and back again, there are other things you can do to help promote quality sleep. Start by cleaning up your sleep environment.

Make it as pitch black as possible and turn your phone off (or at least suspend the notifications). Consider a white noise or meditation app to help you fall asleep quickly. And when you wake up, spend as much time as possible outside in the early morning sunshine. This will help your body reset its natural clock and help you feel more rested. It’s certainly a healthier (and more relaxing) option than jolting your system awake with an energy drink.

3. Effectively managing stress

Practically everything about a long haul lifestyle adds stress to your day. When you’re stressed, it makes it hard to sleep and no sleep means more stress. When awake, drivers often face the stress of traffic, equipment problems, and a ticking clock on hours of service. Even unhealthy foods can add undue stress on the body. It’s a vicious cycle that can suck you in and lead to burnout.

Dissipating stress starts with awareness. Identifying what causes you stress means you can apply tools to help deal with them. I’ve found several meditation apps that help me de-stress. Yoga and tai chi are also tools I use regularly. But you might find a kickboxing class or favorite music playlist helps you. I even know drivers who have gotten a pet as a companion when on the road. Try out several ways to lower your stress and find the one that’s right for you.

4. Finding time for movement

Sitting is a real problem. And when you’re on the road, there’s no avoiding it. Now many experts advocate 300 minutes of intense cardio exercise every week to combat the negative effects of sitting. And that’s great, but not everyone is ready for that. I simply tell drivers to move more.

Rather than seeing your mandated 30-minute break as an intrusion on your day, look at it as an opportunity to do something that will make you healthier. I like to use my time to get out in nature. Take a walk, practice tai chi in the grass, and short hikes are my go to activities. Another popular outdoor option is geocaching, a using your phone. Geocaching is a fun outdoor game that gets you out of your truck and often brings you places you would never know exist.

Perspective changes everything

It’s easy to get caught up in the negative aspects of being a driver—especially when they’re affecting your health. But I challenge you to change your perspective and think about the positives, too. As a truck driver, you likely have more freedom than someone working in a cubicle does. Owner/operators especially have great autonomy to set their own hours and lanes. Not to mention, most days you probably have an amazing view out that windshield.

Get started on the path to wellness

We’ve covered many specific changes to make your lifestyle healthier. But the trick is getting started. When it comes to your health, there’s no quick fix. So, if you want to take back your health, choose one or two small changes to make now.

The key is to develop habits that you can stick with. You can always add more goals later. And finally, there’s no better time to start than now. Don’t wait for Monday, make one simple change today, and build on your success tomorrow.

2018 C.H. Robinson Scholarship Recipients Announced

When education and passion combine, amazing things happen. That’s just one of the many reasons C.H. Robinson helps fund educational opportunities through the C.H. Robinson Foundation Scholarship Program for contract carriers and employees. This is our sixth year of the program and I’m pleased to announce we’ve chosen this year’s contract carrier scholarship recipients.

All ten 2018 carrier scholarship winners image

2018 Scholarship Recipients

Each year, we choose recipients based on academic performance, demonstrated leadership, participation in school and community activities, work experience, career and educational goals, and unusual personal or family circumstances. This year, each student received $2,500 to apply toward undergraduate tuition costs—in any area of study—for the upcoming 2018-2019 school year.

Below are the ten scholarship recipients for this year:

Recipient NameCompanyLocationSchool
Logan BarkerLoadtex, Inc.Midlothian, TXUniversity of Colorado: Colorado Springs
Courtney CepecPrime Time DeliveryCleveland, OHUniversity of Mount Union
Anthony DeHerreraUltimate InnovationsBoise, IDCollege of Western Idaho
Mason DonohueD&E Transport, Inc.Clearwater, MNLuther College
Jose Frias RamierzEden Land TransportGuadalajara, MexicoIUT de Rennes
Mariah GarzeeHiel Trucking, Inc.Prairie City, ILMonmouth College
Paige PettitBaarts TruckingTruman, MNSt. Catherine University
Jenna BarnesAll State ExpressKernersville, NCUniversity of Kentucky
Dakota ScottFortune TransportationWindom, MNHarvard College
Jenna StarkeMTS FreightHelena, MTCarroll College

One of this year’s recipients, Dakota Scott from Windom, MN, shared his feelings about receiving a scholarship, “The funds C.H. Robinson has offered will allow me to pursue amazing paths and take great, world-changing risks without having to worry about paying off significant student loans. I know that it is my responsibility to pursue education and the betterment of our world in your honor and I will not let you down.”

To learn more about the individual recipients and carriers, please visit our scholarship website.

About the scholarship program

We hope that our annual scholarship can help contribute to educational success for our contract carriers and their children. C.H. Robinson is dedicated to giving back to those who make this company successful.

“The great contract carriers we work with are critical to our success,” said Pat Nolan, VP of Operations for North American Surface Transportation, “The C.H. Robinson Scholarship Program gives us the opportunity to proudly support the educational goals of our contract carrier employees and their families.”

119 scholarships have been awarded during the program’s history. Over a third of those were awarded to contract carriers or their children to pursue their educational goals.

We will begin accepting applications for the 2019-2020 school year in January 2019. Interested candidates should visit our scholarship program website for more information. Scholarships are available worldwide. For questions about our scholarship programs, please contact foundation@chrobinson.com.

Carrier Spotlight 2018: Melton Truck Lines

In our final installment of our 2018 Carrier of the Year posts, I’d like to extend my congratulations to Melton Truck Lines, Inc. They have received the coveted title of C.H. Robinson Carrier of the Year in our 1,000+ tractor size segment.

I can personally attest just how hard everyone at Melton works. They truly deserve the honor of being named one of our Carriers of the Year for 2018.

More about Melton Truck LiCarrier of the Year Melton Truck Lines Incnes

Since 1954, Melton has truly been a leader in the flatbed industry. Over the years, they’ve grown organically from their base in Tulsa, OK, to serve nearly all areas of North America. This includes their significant presence in both Mexico and Canada. Cross-border shipping has quickly become an area where they excel.

Their fleet consists of flatbed and step deck trailers. One of the great things about Melton is that every one of their drivers is ready to handle over-dimensional loads. And Melton has always believed in a strong commitment to safety. They adhere to a strict business model and driver employment standards to improve the safety of their drivers, other people on the road, and the products they transport.

Top three traits that describe Melton

I’ve had the honor of working with Melton for just over five years now and I’ve enjoyed every minute of it. Since I started working with them, my goal has been to help them find the most strategic opportunities possible. Together we’ve had a lot of success optimizing several challenging lanes for their fleet.

Trying to describe Melton could take me days. If I had to sum them up into three distinct traits that set them apart from other carriers, here’s what I would say:

Adaptable yet dependable

Melton has always responded well to any changes. They always seem able to adjust to last minute load changes, short timelines, and even unexpected weather disruptions. Their flexibility certainly doesn’t diminish their dependability. Because Melton believes in closely monitoring each load they haul, they currently have a 98% on time pick up and delivery record.

Professional and respectful

One thing that truly separates Melton from other carriers is that despite their size, they still manage to create a family atmosphere for all their employees. In today’s world where there’s a true driver shortage, knowing that I get to work with a great company that cares about and respects their drivers is a big deal.

Service above all else

At C.H. Robinson, we often find situations requiring extra work or effort to solve a challenging problem for customers. It’s who we are. And Melton is the same way. Because they care about a shipper’s freight just as much as I do, I know that they will place service at the top of their priority list.

A final congratulations!

In addition to saying congratulations, I also want to thank the individuals at Melton who make my working day so pleasant. You all are so friendly, open, and honest that it always puts me in a good mood.

Congratulations again on being named a C.H. Robinson Carrier of the Year for 2018. You deserve it!